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Boarding card issues

When boarding the plane, your boarding card (the ticket that grants you access to the aircraft) is an essential item to have. Without it, you won't be permitted to board.

Boarding cards can be presented in various forms:

  • Mobile boarding cards through the Wizz Air mobile app.
  • Printed PDF versions after downloading.
  • Downloaded PDF versions.
  • Physical boarding cards received after airport check-in.

If you've made changes to your flight after checking in, you must ensure that you are checked in for the new flight and have your new boarding card.

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For not urgent requests, we recommend submitting a claim.