CREDIT OR DEBIT CARDS

You will receive a confirmation to your email address right after the transaction, if it was made by credit or debit card.

BANK TRANSFERS

• You should make your reservation at least 14 days prior to departure.
• You need to make the bank transfer within 24 hours after the booking.
• You will receive a confirmation to your email address within 5 days after booking.
• If you haven't received the confirmation within 5 days after the booking, please contact our Live Chat or Call Centre services as soon as possible. Please note that if we do not receive your bank transfer within 7 days, your booking will be cancelled.

IDEAL PAY, PAY-BY-LINK, TRUSTLY

If you chose to pay via iDeal, pay-by-link, or Trustly, in most cases you will receive a confirmation to your email address right after the transaction in complete on the partner’s website.

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Contact Us

For immediate support, please chat with us.

For non-urgent requests, you can call us or submit a claim.