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Account issues

If you experience any of the below issues during log-in, please try the following fixes or contact our Live Chat or Call Centre Services.

If you experience technical issues when trying to log in, please try the following:

  • Use wizzair.com on a computer or a laptop, or WIZZ Mobile App
  • Use Google Chrome as a browser
  • Before opening the website, delete the search history and the cookies
  • Try to use incognito mode

If none of the above helps, it is possible that you have several accounts registered under the same e-mail address that block each other’s access. Please contact our Live Chat or Call Centre Services, and our colleagues will merge multiple accounts into one.

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Contact us

For immediate support, please chat with us.

For non-urgent requests, you can call us or submit a claim.