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Flight Status

Check the live updates on the flight status, up to 48 hours in advance.

My WIZZ Account

Benefits and functionalities of your WIZZ Account.

Booking information and services

Baggage policy, available services, tips if travelling with children and more.

Booking modification

Find out how to change or cancel your flight, change passenger details....

Check-in and boarding

Check-in and boarding, and required documents.

Delay, cancellation and refund

Delayed or cancelled flight and guideline for refund.

Damaged, lost bags and items

If your baggage was delayed or damaged, please let us know.

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Current flight status
My WIZZ Account
Booking information and services
Booking modification
Check-in and Boarding Information
- Boarding
  Boarding card issues
  Flight Boarding Guide
  On-time departure
- Check-in
  Check-in process
  Check-in and baggage drop-off times
  Check-in issues
Delay, Cancellation and Refund
Damaged or lost bags and items
- Damaged, delayed and lost bags
  Reporting procedure
  Lost baggage tracking
- Lost items onboard
Frequently Asked Questions
Contact us
Restricted Items on Board

Claims and Compensation

CLAIM SUBMISSION

How to submit a claim in written form.
More information
REFUND

Wizz Air refund policy, eligibility, waiting time and status.
More information
EC261 REGULATION

Find out about your rights under regulation (EC) No 261/2004
More information