How can we help you?

Delay, Cancellation and Refund

In case your flight departing or arriving to Israel has been advanced or delayed by more than eight hours, cancelled or you have been denied boarding against your will, you may be entitled for compensation under Israel's Aviation Services Law (Compensation and Assistance for Flight Cancellations and Changes in Conditions), 5772 - 2012.

Package Travel & Linked Travel Regulations 2018, Directive (EU) 2015/2302

In accordance with the UK Package Travel & Linked Travel Regulations 2018, Directive (EU) 2015/2302 or the local applicable law in the country of residence of the passenger(s) booking with Wizz Air UK Ltd are fully protected for the initial deposit and subsequently the balance of all monies received by us, including repatriation costs and arrangements, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Wizz Air UK Ltd.

 

For more details, including how to make a claim, please read the applicable terms and conditions.

 


In the event of our insolvency please make contact as soon as practically possible giving full details of what has happened quoting the name of your Travel Operator:

 

IPP Claims at Sedgwick

Telephone: +44 (0)345 266 1872

Email: ippclaims@uk.sedgwick.com

or online at http://www.ipplondon.co.uk/claims.asp

 

 

Recommended topics